Reviews & Awards
at StoryPoint Birmingham

My in-laws lived in the StoryPoint memory care community for a full year, and during that time we consistently saw exceptional kindness, patience, and genuine compassion from every staff member. The team communicated with us regularly, created a calm and safe environment, and took the time to truly know our in-laws as people — not just as residents.One of the things we are most grateful for is that StoryPoint made it possible for them to stay together during their final year. The comfort this brought our family is something we will never forget.They were well cared for, well fed, and treated with dignity every day. We had complete peace of mind knowing they were in such capable, loving hands. I would highly recommend StoryPoint Birmingham to any family seeking thoughtful, heartfelt memory care.

What we like the most about the community is that It felt comfortable and the residents were encouraged to come into the community areas and make friends.

I have had an all around great experience with StoryPoint. The staff is very kind and considerate. They were also very accommodating with helping me to get everything in order for my mom's move-in date.

Wonderful facility, services, and staff. Always fun activities, special guest features such as authors or musicians. Staff is very helpful. The facility is very clean. We feel very safe having our mother living at StoryPointe Birmingham.

After a 3 month hospital stay, we moved my mom from her condo to StoryPoint Birmingham. From our first meeting with [name removed], to moving my mom in, we had a great experiences. [name removed] was wonderful helping coordinate all the details, [name removed] has been a breath of fresh air each time we have met with her. The caregivers, nurses, front desk employees, restaurant staff etc…have all been very kind, helpful and friendly to our whole family ! My mom is happy and well taken care of and we have some peace of mind. We highly recommend considering StoryPoint Birmingham for your loved ones !

My mom has had mixed results with the caretakers. Some are very good, and some she felt did not understand her Parkinson's and associated movement limitations. Response times are slow at times, and she sometimes has waited an hour or more after pressing her call button. She has told me multiple times that they seem to be understaffed. She takes all her meals in her room and has never complained about the food. She does not participate in activities. So overall impression is good, but not great. But I think that is the case with most assisted living facilities.

My Mother has been a memory care resident for four months now at StoryPoint Birmingham and it was quickly apparent that we had made the right decision in having her join this wonderful community. The staff are all so caring and patient with the residents. The activities leaders are amazing, so many fresh ideas to keep the seniors engaged and out of their apartments for that very important social interaction. It is a comfort to know that my Mom is in such a safe and loving environment.

The Memory Care Neighborhood at StoryPoint Birmingham has truly transformed, and a lot of that is thanks to Cole Osentoski. I don’t think I’ve ever seen someone as passionate about their work as Cole. The positive atmosphere here really shines. It’s warm, engaging, and full of heart. You can see it in the way Cole connects with both residents and staff. His leadership has brought a unique energy that sets this place apart. I highly recommend the Memory Care Neighborhood at StoryPoint to anyone looking for a community where their loved one will be truly seen, respected, and cared for.

I recently toured StoryPoint Birmingham, and I was genuinely impressed. The place has a warm, welcoming vibe that immediately put me at ease. The staff were friendly and attentive, and it was clear they knew the residents well and cared deeply about them.

I recently toured the memory care neighborhood with the director Cole Osentoski I was highly impressed with the different interactive environments that are being put up. Such as the cleaning station, the pods ,and they’re also putting up a basketball wall. Cole made me feel very welcomed with a big smile on his face. The dining service is amazing- it is true family style dining.

I am the Owner of Heart Strings Studio LLC and we go to Birmingham Storypoint very often. We absolutely love playing for this location. Not only playing but the staff and residents are absolutely amazing. I highly recommend this facility not only for entertainment but considering living at this facility.

As of recently my wife and I have been looking for a place for her aunt who is bound to a wheelchair and has signs of dementia. We drove to the facility, and my goodness!. It was tucked back at the end of cute little neighborhood surrounded by a park, a restaurant, and it has an adorable courtyard with people outside doing activities and enjoying the weather. As you walk inside you can tell the staff takes pride In What they do. Everyone greeted us with a smile and the place was spotless. We peeked over into the dining room before our tour with christi (I believe) and smelled some delightful food. We have a couple more tours of other places, bit I feel this may be the one!! Thank storypoint for putting our concerns to rest.

I love it here. Everyone is so kind. The food is good. The activities are fun. There is a nice courtyard to sit and enjoy the weather. We have movie nights and people come and play live music for us.

All you could ask for! Friendly and focused on taking care of the residents. My mom loves the activities- they really do care! I would definitely take a tour and strongly consider it! You’ll be glad you went!

5 Stars for Storypoint Birmingham! Excellent care staff and dining and food selections. A menu for every breakfast, lunch and dinner. My father is thriving here. Very good social environment and calendar.