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Reviews & Recognition

Loved by Residents & Families

For over 40 years, our communities have been considered the best in senior living by residents, families, and community members alike.

4.0
Based on Friends and Family
Best of Senior Living
2025 — 2022
Caring Stars
2023
AI Summary of Reviews

Families describe StoryPoint Chattanooga as a special, welcoming community with a genuine sense of family from day one. Reviewers also appreciate a clean, professional, and friendly team and beautifully maintained grounds, including a courtyard aglow with festive outdoor lighting.

My mother moved in this week to assisted living. So far the process has been a positive one. The staff are friendly and helpful. Mary at the front desk is just lovely and knowledgeable . We needed to make a quick move and I have to say the maintenance team did an awesome job getting her apartment ready. Shane is the man! He has been so helpful! We look forward to the coming weeks as Mom gets to know her new community.
Melinda Craft
This is a very special facility! Our family was welcomed from day one. Our family member has been well cared for. We are grateful for the sense of family and care provided.
Lee Johnson
A great facility!
Lanell Settles
It was a pleasure working with the team at StoryPoint Chattanooga! We recently installed festive, colored outdoor lighting in their courtyard, and they were fantastic to work with from start to finish. It's clear they take great pride in keeping their facility beautiful and well maintained, and that care shows in everything they do. We appreciate the opportunity to help create a fun, welcoming outdoor space for their residents and look forward to working with them again.
Rich Kerns
Clean, friendliness, and professional.
Robert A
If it is necessay to have to place a loved one in a care facility, storypoint needs to be at the top of your choices.
Julie K
This community is and feels like an extension of our family. Both residents and staff.
Anonymous Author
My Dad is in assisted living, his wife is in memory care. They are both doing so much better with the consistent quality of cate and activities provided. My Dad is very social, but he wasn't able to go out much as his wife's conditioned worsened. Living at StoryPoint he doesn't have to worry about her care, and he gets to participate in all of the social events they offer.
Agnes L
We moved my dad to Story Point about a year ago. The staff is attentive to his needs and my requests for my dad. There are various types of activities that can fit anyone, including my dad who enjoys the church services. The move-in day was easy, and the staff ensured that they were available for extra transition support. My dad is safe, cared for 24/7, and feels very comfortable at Story Point. His well being gives me peace of mind. I would recommend Story Point.
Debbie T
As a healthcare provider, I’ve seen several of the residents at this facility. They all seem very happy and pleased with the services they receive. The facility is clean and beautiful.
Norbert W
Our initial point of contact at StoryPoint was Lisa Hawthorne, and her support was truly exceptional. She guided us through every step of the process with patience, understanding, and thoughtful planning—never applying pressure at any point. Lisa consistently went above and beyond to ensure our needs were met, and her kindness and dedication will not be forgotten. Every member of the StoryPoint team was equally impressive—from Connie at the front desk to Mary, the director. Each person we encountered demonstrated professionalism, warmth, and a genuine commitment to providing excellent care and service.
Misty Tate
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We Found Your Match

Living with Independence

This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult living, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it.

  • Active Adult Living: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
  • Active Adult: Active adult living was designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you or your loved one the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If needs change, services can be added or adjusted over time to help shape support.
  • Active Adult: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.

We Found Your Match

Living with More Support

This blends assisted living, memory care, and respite care with hands-on, around-the-clock support in a home built for that season of life.

  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.

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