Reviews & Awards
at StoryPoint Cincinnati

I have very few problems here and nothing worth talking about, except. I wish when they renovated that they did not take away our chapel it is only a room with tables.

To be honest I can would give it a 4. But she has not done well because she hates losing her home. She won't eat their food or go for activities. However, the staff are nice. I would recommend the community to other families.

Happy to be here. So many friends. The staff is always ready to help. I feel very safe here.

We have been so happy and pleased with NEC/ Storypoint over the past four years. The management, staff and everyone has been fabulous! Couldn't ask for better love and care here. My home.

The overall experience has been good. The food is awful. The residents have brought this to the attention of Story Point on many occasions. They did hire a new chef and things were better. Last month he left and the quality of food once again is very poor. They have done a lot of upgrades to the property and it's beautiful. The staff is outstanding.

We are so glad we moved Mom into this facility. The staff are absolutely incredible and have remained consistent. StoryPointe has invested hugely into the facility to refresh it. Everything is new. The activities are great and the food is always improving. Mom loves living here and we love that she is healthy, happy and comfortable here. Highly recommend!

My mom loves it. She has made many new friends and enjoys all the activities and excursions. She is very happy. Highly recommend. Good meals and lots of activities to keep her active. Encourage residents to make friends and stay active. Perfect for my mother.

When my dad passed away, we decided to move my mom to Cincinnati so I could help her. She didn’t want to be in a “Nursing Home”, didn’t want to be alone and didn’t want our family to change our daily lives for Caregiving. My neighbor suggested New England Club, now Storypoint. From Day One, it has been a blessing. From Trisha explaining the move in and day-to-day life, to Joyce with her warm smile and “ how ya doin hun?”, to LaBaron’s no nonsense, “I’ll take care of it now”, to Steve’s absolute hilarious love of entertainment and dressing up, to Corso Care’s caring for mom’s confusions and pill checks, to the maintenance staff ALWAYS taking care of any issues and doing it with understanding and warm hearts - it has been one blessing after another. Despite differing opinions on the food, Mom never complains and is just happy someone cooks for her. Oh, and she adores walking over the bridge to look at the ducks. Thank you to the staff for their care, all the holidays they spend with the residents and for taking care of these beautiful Seniors!

My husband's brother feels comfortable living there. He likes the food and the facility in general. It's close to us so convenient to visit. Glad they are working on improving the buildings. The surrounding grounds are very welcoming. We are greeted every time we walk in the front door. It's overall a good fit for him.

My mother is very well taken care of here! The building is well kept, the food is good and the people are kind.

The first time I walked in, I felt very welcome and everybody was so friendly and if I had any questions anyone would tell me what I needed to know For meals there’s a variety of options and they’re all delicious. We have many activities that keep us busy every day we’ve got games we have films We have a library in a craft room We have several different religions that have services on Sunday We have outings usually once a week and we have a bus that’ll take us to the grocery or doctor appointments or anywhere we need to go within a couple milesI am really happy that I moved here and I am very comfortable and it is Holmes to me and everyone here is his friendly and happy as I am

My Dad had a great one bedroom apartment with a nice patio. The staff was all very nice, and my Dad had a great experience there. He needed an assisted living facility, which is a where is moved to.

The staff are very friendly and helpful. The facility is being updated and be beautiful when finished. Apartments are very roomy.

I like the activities, but service of some of the wait staff could use improvements.

LaBaron and his staff are super friendly and helpful. The housekeeping and maintenance department are always working and friendly to the residents. The food smells delicious coming from kitchen. The residents are happy. Property and units are very nice.