Reviews & Awards
at StoryPoint Cordova

Excellent facility - clean, well-lit, charming atmosphere & friendly staff. They have top-level arts, entertainment & educational programming, and offer plenty of amenities for their residents.

My parents have lived at StoryPoint Cordova for two years now and we appreciate all that the team does to care for them. From the receptionist to the dining room to the care partners, everyone is friendly and attentive to their needs. The nursing staff is excellent, providing great care and concern for my parents. We know they are well taken care of and are happy living there.

The residents here are very happy - it’s a gem!

I truly love working with the staff and families at Story Point Cordova. Over the past six months, changes within the administration and staff have been very positive, and it’s clear the directors are always striving to improve the community. The Director of Nursing, Janelle, and the Activities Director, Jessica, are highly involved with residents and families and consistently go above and beyond to ensure compassionate, high-quality care is delivered.The entire team is committed to doing what is right for every resident—something that can be increasingly rare today. The memory care staff work tirelessly to keep residents safe, happy, and meaningfully engaged in activities. While no place is flawless, the staff at Story Point Cordova genuinely love and care about the residents they serve. Communication and coordination of care are seamless, with directors and nurses who are accessible, responsive, and supportive.

I work for a local hospice company and stop by this community often. This is a beautiful community and the staff is wonderful! I would highly recommend this community and would check it out if you want the highest level of senior living.

There have been many management and staff changes during the time my mother has been there. If they could bring more stability, it would make a big improvement. Short staffing has affected several areas—including the kitchen, housekeeping, and activities—leading to a lack of continuity. That said, it is a lovely place. Currently, there seems to be some unhappiness with the kitchen and menu, but I’m hopeful the new director can make improvements for both the residents and the staff. I want to emphasize that I’ve never had a bad experience with anyone there. The staff are kind and caring. However, seniors become attached to their nurses, caregivers, or even the person at the front desk, and frequent changes can be unsettling. Each transition takes time before things feel back on track. Even with these challenges, I would absolutely recommend this community—and I also recommend A Place for Mom. In fact, I already have. The morning I first received a call from your representative, I was sitting at my desk in tears, not knowing what to do. And then the phone rang—it felt almost like an angel reaching out. I can’t remember her name for certain, but I think it may have been [name removed]. She was incredibly helpful, kind, and professional. She guided me in so many ways and truly helped me hold on to my sanity and health that week.

This facility is like a large, spacious, bright hotel!! The staff are awesome: nurses and caregivers on hand 24 hours a day. Residents are treated to day trips, painting classes, live music, everything you can imaging. There no sitting around waiting to die!! Emery room is bright with sunlight and the meals are hotel quality. I'm am over the moon happy that my husband is in such a wonderful place AND he's very happy there. I've told everyone I know how much I appreciate A Place For Mom

Nice building with friendly, smiling faces. The pool and gym are nice additions to an already beautiful community. My favorite place is the area with the pinball machines. The games are nice touches to the lounge areas and allows my kids to hang and enjoy fun time with the grands.

StoryPoint Cordova is a very beautiful community with nice amenities and very pleasant staff. I am always greeted with a smile and offered the utmost hospitality. Their efforts mean the most and we truly appreciate the care.

Amazing community with caring and loving staff. Beautiful environment and delicious food! Highly recommend!

I like the size of mom's apartment, the fact that they have a pool and a salon on site, and that she could do physical therapy on site when she needed it. I think they need to perhaps do a better job of orientation for new residents.

Very friendly nice - nice and clean facility. Apartment sizes are very nice! They offer plenty of space.

Great property for my in laws and my father.

The nursing and care staff in the memory unit are extremely helpful and professional, working to meet each resident with the care needed for their particular situation.The entire facility is clean, well maintained and provides a beautiful environment for the residents.There have been a number of positive changes implemented by the new management (as of [date removed]) including improved meals, more activities, a memory-care support group, and other changes discussed that are coming soonThe executive team has also been top notch - professional, super responsive and very helpful.

The director [name removed] is fantastic. The folks that run the events are great. The nurses are very helpful. We have struggled a bit with memory care personnel not being trained in memory as they need to be. There has been lots of turnover with the management change. Food is good but not gourmet. Service is really slow due to understaffed 1-2hrs to get dinner. We have considered moving them with some frustration but things are getting better and it would be more disruptive to move them at this point. The complaints are mostly irritants but some I expect more for the cost. They are there when it counts though so far.