Reviews & Awards
at StoryPoint Crystal Lake

I toured StoryPoint Crystal Lake and another place, and we're moving forward at StoryPoint Crystal Lake. Besides the location being just right, we like the homey feel, the green space, and the way the memory care side of the house gets great access to amenities just like those who don't need memory care. Everything was very warm and inviting. The staff who gave us the tour was lovely to work with.

StoryPoint Crystal Lake was very nice. The staff was very friendly and nice. I liked the rooms, and the size of the rooms. I really liked that place. They have activities like movies and cards. The dining room looked nice. My mother is more independent. She can shower herself and dress herself. She would get used to three staff members that would take care of whatever needs that she had, and I thought that was nice. They had a lot of staff, and they were very friendly.

I like StoryPoint Crystal Lake. They seem to have everything all in one stop. The assisted living, independent living, and memory care were all pretty much in one building. They were really helpful. They seemed knowledgeable. The apartments were nice. I can't say anything bad about them. They have a bus shuttle, games, and different activities for them to do. It seemed like they were really good on the care side.

I liked StoryPoint Crystal Lake because it's small and tightknit. The rooms we saw had plenty of room. They showed me both a studio and a one-bedroom. They had a lot of activities, like bingo and arts, and that type of stuff. The staff during the tour was great. It looked very clean.