Reviews & Awards
at StoryPoint East Lansing

[name removed] our chief is great. Could be more options for meals. [name removed] our activities director goes above and beyond.

We have been here about 2 months and have found the residents and staff very friendly and helpful. Our apartment is a 2 bedroom with enough space to be very comfortable and relaxing. General housekeeping is provided weekly which is a nice and welcome service. Laundry facilities available also.

Things are going well with them. One major problem with the 1st payment, otherwise good. I would recommend them to others.

StoryPoint is where I live and I have to say our chief Sarra is the most hard working person I know as is Logan and and the staff. They go above and beyond.

I visit residents here frequently and have dinner and do activities with them. The food is always good and a great variety. They always try to vary what they are serving. They plan group activities and residents plan activities on their own. You can be involved as much as you want to be. I really like how friendly the residents and staff are with each other. I would recommend this place to anyone.

The activities director is above and beyond great! The head chef tries hard to keep in mind the nutritional needs of seniors. The financial lady is very good but the sales lady makes promises that do not come true ie: she promised me that when I got into my actual apartment instead of the temporary one, they would move my stuff...all of it but I had to beg to get my bed, dresser and desk. The rest had to be done by friends not them. I have more examples of promises made but did not come true. The facility director finally stepped in and got my dresser and desk! However, she asked if I wanted to meet with her and I said "yes", but never heard from her since.

I called for a friend that was having health issues that lead us to seek information on assisted living. A place for Mom was my first and only call. They were wonderful! So thoughtful, so many questions to ascertain our needs. They told us about other many resources that he might be eligible for and we had great results and never knew these existed. We are very pleased with our help from A Place for Mom. I didn't have much interaction with StoryPoint, but what little I had was positive. They followed through quickly with my friend and were very helpful.

It is a beautiful facility. My Ex seems quite happy there and is no longer isolated, which before was his choosing. He enjoys the staff for the most part I would say his biggest complaint is the food, which seems to change, depending on who the chef is. He was really happy in the beginning, but not so much now I have had difficulty getting answers on some of the financial stuff because I'm helping him out with that. Activities change so that does shift people's involvement but no one is pressured. Plus our two golden retrievers love their new friends!

They have made some upgrades recently that are just beautiful! The staff has always been incredibly friendly as well. I couldn't recommend StoryPoint more!

What I appreciated most was -- my mom finds the environment very comfortable. It is not as up-to-date as some others (although they are finishing some nice renovations), but my mom says it is "homey". I wish there had been more orientation during the move-in process. We had to figure out a few things ourselves. And they need to beef up security (need cameras). The staff is/was especially great at making my mom feel welcome and inviting her to activities to get her oriented. Overall, I'd describe the experience as very positive. It's a great fit for my mom and I think she will be able to age in place there comfortably.

The facility has been completely renovated, except for the rooms that individuals are already in. StoryPoint took complete charge on [date removed]. Re-modeling, renovations commenced on [date removed]., and appear to be dwindling down! Meals/dining are improving too.

The experience here has been wonderful so far. Mom enjoys the meals, that’s very important to her. 3 meals a day served restaurant style, and a menu that changes daily. Employees are very accommodating and helpful in every way. Her apartment gets cleaned once a week. Everyone has been so friendly, the residents are concerned about their neighbors. There are rides to appointments. Washers and dryers available. Saw 4 deer just outside the dining room window couple days ago. Physical and occupational therapy will be within the facility soon, that’s incredible. Activities, library, exercise, movies and pet friendly too. I love how the residents never have to move, as the care they need may increase, the care comes to them in their apartment. The Marquette is more like community of friends than I imagined, nothing like the “senior housing” I thought it would be. They are each given an alert necklace, each chooses if they want to wear it. There are more good things too…

The outside of the facility is Attractive. It is the only housing on a large piece of property. However, the inside of the facility is in need of major renovations. The carpet on all floors is worn and torn. The dining room chairs are worn and torn. The manager, assistant manager, chief, activities Director, are all new within the last Two weeks to 5 months. The temporary maintenance person left last week. The dining room staff are all very nice and they also try to vacuum residence lots apartments between meals.

It was the first place and only place we looked at. We had heard good reviews from a dear friend of mine. The price and close location to our house and my work sold it as well.

So far we are very pleased with our choice. Staff is caring and attentive. Katie the sales director was knowledgeable and upbeat. She went the extra mile. Invited us to have lunch. We feel secure placing our mother there.