Reviews & Awards
at Independence Village of Fishers East

Chef Scott and his team at Independent Village - Fishers. This team takes exceptional care and attention in preparing meals for my mother-in-law., Nelda. We know her dietary needs are complex and her preferences can be quite particular, yet you’ve consistently gone above and beyond to ensure she feels both nourished and respected. Your willingness to accommodate her restrictions (diabetic, cardiac and kidney) while still crafting meals she and others enjoy has made a tremendous difference in her daily life and her overall health. For the first time in at least 8 years, her A1C is in normal range ! Miracles do happen. It’s clear that your work is not just about food, but about dignity, comfort, and compassion—and for that, we are deeply grateful. Thank you!

All good. My Mom is doing well with all positive experiences. I'm happy. I have and would recommend but the only down side is the expense but it is what it is.

Touring the location made it easier to see how family could move there, be cared for, and become a part of the community.

They said the food was great, and enjoyed the entertainment and activities. I found their staff very helpful with the move in process and getting my folks situated. Dad found billing to be a little confusing ... sort of like people weren't always talking to each other on staff but he got it worked out.

Staff is fabulous and caring. There is an amazing array of activities to choose from. The residents are nice and welcoming. Food is great. Apartments are LOVELY and modern. It's a wonderful place.

Clean inviting atmosphere, staff always around assisting residents and a full activity calendar with variety and fun for all different interests. Weekly trips, transportation available. Great dining options. Jamison does an exceptional job preparing new residents for a seamless transition, and Tina, DON, ensures the safety, compassionate, and loving care for Assisted living and memory care residents. Friendly and family vibe throughout ! If you are searching for a place for a loved one, or planning for a future transition personally, I highly suggest touring this amazing facility.

I give this rating due to the long response time when a resident has pushed their emergency button. ( a necklace pendant they all wear in case they fall or suffer a medical emergency) the normal response time can be as much as an hour before a nurse comes to check on them. That kind of response time is unacceptable.

Very nice community. Everyone is super welcoming and friendly. I’ve been a CNA for 5 years and never been to a facility that didn’t smell like poop. Sugar fork smells amazing. That alone won me over!

I was very impressed by the tour we had, my questions were answered, the facilities are light and bright and felt homey. I have no hesitation about having my parents live here.

We did not experience care as we were in independent living. The staff, including the dining room staff, go out of their way to make you feel welcome. All of the managers of each service provided make a point of personally meeting you and asking if they can do anything to help you. The facility is beautiful. P.S. Try the chocolate chip cookies when the chef comes to visit you!

Staff was like family and facilities are very clean. Rooms and amenities offered are better than most places we looked, and very competitive prices Love that it's all one fee for meals, don't have any complicated plans to figure out. No complaints at all!

Sugar Fork Crossing is cleanly, friendly and I see all the engagement between management, staff and residents!!! A place for your loved one!!!

Mom has been at Independence Village for 4 years and considers everyone family. I couldn't be more pleased with the way she is loved and cared for.

In our Connection Points Neighborhood, we know that memory loss doesn’t diminish the beauty, worth, or uniqueness of a person. That’s why our approach to memory care is centered around what matters most: connection, dignity, and love. We take the time to truly know your loved one—their story, their routines, their joys—so that every moment of care honors who they are. Our team builds deep relationships, providing not just support, but companionship, laughter, and a sense of belonging. This isn’t just a place to be safe—it’s a place to feel seen, known, and valued. We believe in walking this journey with you, not just beside your loved one but beside you as well. You’re not alone here. Whether it’s sharing memories, asking questions, or simply needing a listening ear, we’re here to walk with your family every step of the way. Because when care is rooted in connection, healing and peace are possible—even in the most tender seasons of life.

Everyone was incredibly friendly and accommodating. We interacted with the residents and everyone seemed genuinely happy and comfortable being there. [name removed] went above and beyond to ensure the process was seamless!