Reviews & Awards
at StoryPoint Fort Wayne West

They were available for questions or concerns and willing to answer any concerns I had. Always Anxious to make our experience a positive one. Treated my loved one and myself with respect

Heartland Sings is a regular vendor at Storypoint West, and they are a breeze to work with! They obviously care about their residents, and we are happy to provide enriching entertainment there!

Wife has no regrets about being placed there. She says the staff have gone out of their way to make her stay pleasant and said the food is excellent. As a last comment, staff always go to her room any time there is an activity to see if she would like to participate. She is not left to just sit in her room and pass the time.

Great Place for Family members to recieve good Food!

First time visiting StoryPoint and had a great experience. The community is clean, well-maintained, and has a very welcoming atmosphere from the moment you walk in. The staff is friendly, attentive, and genuinely seems to care about the residents, which makes a big difference.The activities and amenities offered are well thought out and provide plenty of opportunities for residents to stay engaged and social.Overall, it’s clear that a lot of effort goes into creating a comfortable and supportive environment. I would definitely recommend this location to anyone looking for a senior living community in the Fort Wayne area.

As a guest, I could not be more impressed!! Meals are creative and well above expectations. The staff seems to know what you are about to ask before you ask, and have excellent and timely delivery. If being busy, with many choices for you to participate, you will be extremely pleased. Keeping in mind I am only a guest, My spouse, Susan, has been here three days and feels the exact same way. Charlie Grover [Date Removed]

They communicate very well via email on any issues or problems concerning my sister, they provide transportation to her doctor's appointments. They also let me know if she needs anything.

The Food/dining is excellent. Staff is very friendly and caring. I would recommend this facility to others who are searching for memory care for their loved one.

The building was clean and we have found the workers friendly and the food good. The price for his care has gone up as they say he needs more help than when he arrived, which is probably normal.

What we like the most about StoryPoint is that the overall appearance is good. I love that everyone there seems to know my sister's name and addresses her accordingly.

I had issues with them filing my long term insurance claims correctly and timely. It was a recurring problem. Other than that I have no complaints. It was a nice facility and yes, I would recommend StoryPoint to other families based on the experience.

The housekeeping staff was very good. My husband was in memory care and in a wheelchair. it was hard for him to do a lot of things With the grounds I was able to take him for walks around the grounds. They kept me informed as to how my husband was doing. He was on hospice care so a lot of the information came through them. If I had a question the regular staff tried to answer them to the best of their ability.

The staff are all so kind and caring. My mom has been there for 2 months now and even though she has severe dementia she is thriving. Every day she seems to be doing a little bit better. They care deeply about their residents and it shows. My mom was withdrawn and non-verbal in the beginning. Now, she is making funnies with the staff and actually talking some again.

I honestly can’t say enough good things about this place. The staff is truly amazing, The administration, dining services, kitchen staff, daily support tech’s, and housekeeping staff are all so wonderful. The other residents are SOOOO friendly and welcoming too. One big happy family. A issue has arisen with the billing, but even that has been overshadowed by the fantastic people. The facilities are extremely clean and comfortable too. The highly skilled kitchen and dining staff prepares good meals of high quality, but the meal options as requested by the out of town corporate leadership are sometimes less than appreciated. For those times when the daily menu is not appealing, a a la cart menu is available. Breakfast is an amazing experience EVERYWHERE DAY. So many choices every day. Better than IHOP in my opinion.. The kitchen staff is excellent. The highlight of Story Point West is absolutely the inner garden like expansive enclosed private courtyard. It’s such a gem.

I have lived that story point for over 3 years half is amazing. Me and my husband have a two bedroom with a great view of pond. Staff is so caring and attentive to needs. Enjoy social hour and the live music