Reviews & Awards
at StoryPoint Grand Rapids East

The staff is nice... consistency lags sometimes in my dads opinion. They are clean and respectful... food is good.. apartment is good and they reply to work orders well. My dad doesn't do any activities but I see they have a plethora available. Very communicative staff overall good!

The apartment for my mother-in-law is exactly what she needed. They have more daily activities than she expected. We now have to schedule time with her.

I was welcomed a great deal by all of the residents. Being accepted as newbie quickly. Exchanging backgrounds information was great. I feel like I can walk into the dining room knowing that I can sit with many people. I was secluded in my Old apartment rarely meeting anyone that wasn't medical professionals or people who worked in stores. I am so happy here and can join in on any activity throughout the week. I love it here!

I have been a resident since [date removed] in the cottages (condos) until moving to main bldg in [date removed] have been very helpful and welcoming.

I'm really happy here- have only been here a little over 2 months. Still feeling my way but, it was a great choice!

I feel safe and supported in the community. I feel at home and enjoy my neighbors.

Staff from administrative down one very helping and supportive when you need assistance in need questions answered. Care is excellent are freely given. I gave no complaint except I seem to he getting allow.

We are very pleased with Story Point Grand Rapids East. The food is a huge plus from where he used to live. He loves having choices that are healthy and filling. I love the daily check in that they do just to keep tabs on the residents. Everyone we have encountered has been friendly. The overall upkeep of the facility is very clean and welcoming.

I recently toured this facility for my grandmother, and I was incredibly impressed with the experience. [name removed] did a fantastic job - she was not only knowledgeable and thorough, but also exceptionally kind and caring throughout the entire process. Her compassion and attention to detail made what could have been a difficult decision feel much more comfortable and reassuring. It's clear she genuinely cares about the residents and their families. Thank you for going above and beyond — your warmth made all the difference! Since then, our experience has only reinforced that first impression. My grandmother has been so well cared for, and the entire staff has been consistently attentive, warm, and supportive. I’ve even attended a few activities with her, and I love how the team finds creative ways to make residents feel valued while keeping them active and engaged. The peace of mind knowing she is happy, safe, and respected means the world to our family.

The facility is absolutely lovely, The beautification of the property is exactly what you would expect to see for the middle of summer. Flowers everywhere and great colors. I was greeted kindly when I arrived and asked to sign a check in log stating my business and the time I arrived. I very much appreciate that process is in place. I arrived early and was offered tea, coffee, or water while I waited. I was given freedom to look around the facility while I waited if I was interested in doing so. I found myself drawn to this really fun finch enclosure where you can watch the birds play. It was in the library and board game area. The facility was bright, well lit, clean, smelled great and marked with directional signs everywhere. When my scheduled time arrived for my tour I was greeted by Kristin with smiles and a welcoming handshake. She was very knowledgeable on the property and provided me with physical informational documents to take as well as information during our tour. Both the studio and one bedroom were in great condition. I appreciate that the balconies were cement not wood so it provided a safer more sturdy feeling. The dinning hall was also very impressive. The room itself had high ceilings with great architecture. Overall great trip and lots to think about.

Atmosphere is great and [name removed] seems fine there. [name removed] room is small but he does not complain about it. I wish the location was closer to where I live but it's ok.

The leadership team and support you recieve at SP East is one of a kind! The residents at SP East community are family. The chapel is a beautiful and the space available for leisure activities is wonderful!

Story Point has been a comforting home for our Mom. Its smaller community makes it easier for her to remember faces and get to know the other residents. They have many opportunities for socializing, offer chapel services on Sunday, and the staff recognize her by name and encourage her to be involved. My mom feels comfortable and at home in her apartment at Storypoint!

I absolutely love StoryPoint Grand Rapids East! From the moment you walk in, you’re greeted with friendly faces and a warm, inviting atmosphere. The community has such a positive energy—it’s clear that the team genuinely cares about the residents and visitors alike. Everything is always so clean and well-maintained, which only adds to the welcoming feel. It’s truly a special place!

I’ve never seen a community that cares more about their residents and their physical and mental well being! The creativity and attention to detail is incredible!!