Reviews & Awards
at StoryPoint Grand Rapids West

Shannon Welihan is a very good ambassador. Besides her pleasant demeanor with me, I observed a very good, personal, loving, and empathetic relationship with several of the residents we encountered.

[name removed] & his staff are wonderful with the residents. They really put in time to make sure the experience the residents have is fun, safe and memorable! Thanks for everything that you do! The food always looks delicious and appetizing, everything is clean and safe for the residents! High quality care.

Eric & his staff are wonderful with the residents. They really put in time to make sure the experience the residents have is fun, safe and memorable! Thanks for everything that you do!

[name removed], the executive director, it's always friendly and helpful. [name removed], the activity director, does an excellent job of planning many activities. The activities assistant, [name removed], is very helpful and friendly. [name removed], who is in charge of the dining room is an excellent host. My experience here has been very positive.

Their staff is so full of love for the residents. They find a perfect balance of being attentive, sensitive, professional and approachable.We can't imagine them doing any more than they do everyday! It is nothing short of amazing!

So much thought has gone into here. They truly care about everyone that comes through the door. From the love they put into the food to the thought they put into the amazing activities and field trips. This is hands down a wonderful place that has been their heart and soul into each and every resident.

StoryPoint of Grand Rapids is top notch! The professionalism, the second you walk into the door is over the top - very welcoming. Extremely clean facilities. The food is out of this world! I'd also like to mention all of the inclusion and events that they host for the guests are so much fun! Great place, five STARS!

StoryPoint of Grand Rapids is top notch! The professionalism, the second you walk into the door is over the top - very welcoming. Extremely clean facilities. The food is out of this world! I'd also like to mention all of the inclusion and events that they host for the guests are so much fun! Great place, five STARS!

This facility is so nice.. beautiful landscaping and really nice amenities. The manager, Eric, is really amazing.. you can really see that he cares about the residents. They have a ton of fun activities and really good food as well. I wish I could live here but I am not quite there in age yet haha. I would definitely feel comfortable and happy to have any of my loved ones at this facility. The residents all seem so happy.

Wow! It is evident how much this team cares about their residents. I saw them on the news taking their senior citizens downhill tubing. The joy on their faces was evident, we need more people like this to care about our parents and grandparents!

Amazing facility... Awesome care givers, fun environment with tons of activities for the residents, top notch food with a variety of menu options to choose from. Rooms are spacious and well laid out!

Awesome Community!The care the residents receive at this facility is top notch.They have fun and amazing activities for the residents daily.The food menu is well planned and they have a great selection.Rooms are laid out nicely and spacious!

I'm a musician and perform regularly at many senior living communities throughout West Michigan. This gives me a unique view and opportunity to make some comparisons. What I notice about Story Point Grand Rapids is the very healthy, relaxed culture. The residents seem happy and the interaction between staff and residents is upbeat, warm and genuine. I would be very comfortable to have any of my loved ones be a part of this community!

I'm a musician and perform regularly at many senior living communities throughout West Michigan. This gives me a unique view and opportunity to make some comparisons. What I notice about Story Point Grand Rapids is the very healthy, relaxed culture. The residents seem happy and the interaction between staff and residents is upbeat, warm and genuine. I would be very comfortable to have any of my loved ones be a part of this community!

The staff is wonderful, but there are some communication issues between the office manager and the sales manager and front desk.