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Reviews & Recognition

Loved by Residents & Families

For over 40 years, our communities have been considered the best in senior living by residents, families, and community members alike.

4.5
Based on Friends and Family
Best of Senior Living
2026 — 2022
Caring Stars
2026 — 2023
Caring Super Stars
2024
AI Summary of Reviews

Families describe StoryPoint Knoxville West as a beautiful, cozy, and peaceful community that feels like family and home. Reviews highlight outstanding, attentive team members, a welcoming front desk, music playing throughout the building, on-site therapy and an in-house doctor, and gentle encouragement for residents to join group activities.

We love it! They have great staff. I would totally recommend Storypoint. Like I said great staff and caregivers. My dad loves the food and the activities too.
Anonymous Author
The staff have always been kind and helpful. We're getting started with therapy and the in house doctor, which we are optimistic about. The care team has encouraged my dad to get involved in the group activities and outside of his room
Anonymous Author
Came to visit my mom’s grandma on her side of the family. The receptionist Tracy is so sweet and fast and the whole atmosphere of the building is so cozy and peaceful. And my mom and me are more than happy she’s so happy here. Can’t wait to come visit again
Singers Heart
The community is fantastic. [Name Removed] always welcomes me with a smile. She is at the core of what makes this place feel like family and home. The staff is happy and is always very attentive to the residents. The community is beautiful.
Grant H
The staff is outstanding. They are always friendly and helpful. The facility always looks beautiful inside and outside. I love the music I hear playing every time I visit. I will defiantly consider living here when the time come.
Kathy B
Our tour of the facility was great!! Noah knows how to give a tour! We were impressed with the facility and Noah!
Marlene Sommer
I cannot praise StoryPoint enough. We love the staff and mom loves them.
Anonymous Author
Tracey Seguin is an angel! Tracey deserves a raise. Keep her at any cost!
Don Hill
This place provides wonderful care. They have lots of different activities for the patients including live music.
Laura P
Every patient appears well cared for all common areas are neat and clean.
Rebekah O
Dad has been at ST-knoxville for 4 weeks now. The staff has been so kind and proactive in helping dad to adjust to his new lifestyle. He says there is much to do. Special thanks to the lead receptionist [Name Removed] who makes everyone so welcome and treats all the residents as memebrs of her family.
Art H
Storypoint staff and resident are all so welcoming and pleasant to work with. It is a joy to come here and serve the residents.
Anonymous Author
Everyone, especially receptionist, who assures all my questions and has been a guide to services. All staff members do an excellent job. I am completely satisified with storypoint.
Barbara C
My wife’s mother lives at Story Point Knoxville West since October 2025. She has flourished and we love the place! At 96 years old she still lives independently but we have great peace of mind knowing she has super support around her, if needed. We would absolutely recommend Story Point!
Yancey Carter
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We Found Your Match

Living with Independence

This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it. This blends active adult, independent living, and enhanced living — a home that lets you keep your independence while support quietly grows if you ever need it.

  • Active Adult Living: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.
  • Active Adult: Active adult living was designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you or your loved one the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If needs change, services can be added or adjusted over time to help shape support.
  • Active Adult: Active adult living is designed with your ideal retirement as our top priority. If you love being around like-minded individuals and meeting new people, you'll be right at home with us. Experience an independent, resident-led, carefree, and maintenance-free lifestyle.
  • Independent Living: From maintenance-free living to convenient amenities and more, everything is designed to help you spend your days exactly as you want to.
  • Enhanced Living: Unique to StoryPoint Group communities, enhanced living gives you the flexibility to enjoy greater independence while adding personalized support where it makes a difference. If your needs change, services can be added or adjusted over time to help shape support around your life.

We Found Your Match

Living with More Support

This blends assisted living, memory care, and respite care with hands-on, around-the-clock support in a home built for that season of life.

  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.
  • Assisted Living: From medication management and support with activities of daily living (ADLs) to coordinating appointments and more, assisted living provides 24-hour assistance.
  • Memory Care: Designed for those experiencing dementia or other memory impairments, our licensed and secured memory care neighborhood offers specially trained employees, intentional programming, unique community features, and more.
  • Respite Care: Our respite program is designed for those who are in need of temporary care. Whether that means assisting individuals with regaining their strength post-surgery or providing some extra care for those who are recovering from a hospital visit, we’re here with the support our residents need. In addition to care, our respite program offers spacious apartments and access to all of our community’s services and amenities.

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