Reviews & Awards
at StoryPoint Knoxville West

The whole experience of transferring my sister in law to assisted living from NH to Knoxville was so much simpler than I expected thanks to A Place for Mom and their amazing, efficient, supportive help. Several quality facilities of the type I was seeking were quickly suggested, and though the urgency of finding a suitable place quickly was addressed, I still never felt pressured into making a choice for her that I might later regret. I chose StoryPoint in West Knoxville and I am so happy in that choice. The staff and caregivers are so positive, friendly, and compassionate and have impressed me often with their appreciation of each resident's individuality, personality, and individual needs. All of the residents seem happy and content, and that was one of the first things I noticed. The cleanliness and freshness is outstanding. From my first meeting with Noah and for every day since then I have been very pleased with our experiences. I was very concerned about how my sister in law would adjust to this Assisted Living facility, but because everyone has gone out of their way to make her feel welcome and included, she is quite happy and content. I can't recommend A Place For Mom nor StoryPoint of West Knoxville highly enough. We are so grateful for the help in making this transition go so smoothly.

What we like the most about the community is that they were very easy to work with initially and helped get everything handled and have remained very responsive to concerns and been able to answer any and all questions

I love this place and the staff is my family and friends. I have here for years and still love it. Couldn't be with better here for years and still love it. Couldn't be with better people.

My mom is a resident here and I must say I am VERY happy with this place! The staff is always so amazing and the food is great also when I visit my mom! I trust this place and we are beyond happy with everyone and everything about this place! They always decorate each holiday and it’s so cute! Thank you all for your hard work on making this place a wonderful place for all to come stay and work and visit!

This a very clean and caring place. Everyone is so nice. They always greet you with a freindly smile. From what I have seen the care is great. I think this is a great place!!

Everytime I visit my friend, the receptionist Tracy always greets everyone with a smile. The nurses Brittany and Kameka are always attentive to their patients and patients loves them.

My Mother has been at StoryPoint for 11 months. I can't say enough about this facility. We needed a place ASAP and we were so blessed they had one room open. Since she has been there I don't have to worry about her. She is getting great care and she loves the staff there. They really go above and beyond everyday!

Everyone I encountered was compassionate and professional. Great place to have your love one.

StoryPoint is like home. Every time you walk in, everyone is so nice and welcoming - you just get the feeling that when you leave, you don’t have to worry about your loved one’s care. Their Memory Care is truly special too, lots of programming, a lot of staff that specialize in memory needs, and it’s clean.. something that it seems like they’ve spent a lot of time working on.. doesn’t seem that their management is constantly turning over either, which is hard to find.

We had a wonderful experience with Story Point. No facility is perfect, but their people were amazing and truly caring and that’s what really made the difference. So grateful for their care for our precious family member in a time of memory care need. Highly recommend Story Point.

The staff is wonderful and amazing! I completely trust with my aunt’s care. The food is amazing and it’s always clean. Would highly recommend anyone putting their loved one here!

Very happy with the services our family has received here!

Love Storypoint - Memory Care! April and Catherine are so amazing, helpful, kind and professional. I wouldn't want any other care for my family! Highly recommend!!

Toured several assisted living and memory care facilities. Not only is StoryPoint the one of the best, they are one of the highest rated in Knox County! The facility is beautiful with outside courtyards. Have several friends with loved ones at this facility, they are all extremely happy with StoryPoint. What impressed me the most was the staff! Very caring and sincere, from housekeeping to management. This is truly a 5 star place to live.

StoryPoint is a facility that provides excellent care overall. The administration oversees day to day operations and addresses issues that arise promptly and always with the resident's wellbeing as the primary focus! It has been a wonderful experience for our family and loved one who is a resident!