Reviews & Awards
at StoryPoint Knoxville West

The staff have always been kind and helpful. We're getting started with therapy and the in house doctor, which we are optimistic about. The care team has encouraged my dad to get involved in the group activities and outside of his room

Came to visit my mom’s grandma on her side of the family. The receptionist Tracy is so sweet and fast and the whole atmosphere of the building is so cozy and peaceful. And my mom and me are more than happy she’s so happy here. Can’t wait to come visit again

The community is fantastic. [Name Removed] always welcomes me with a smile. She is at the core of what makes this place feel like family and home. The staff is happy and is always very attentive to the residents. The community is beautiful.

The staff is outstanding. They are always friendly and helpful. The facility always looks beautiful inside and outside. I love the music I hear playing every time I visit. I will defiantly consider living here when the time come.

Our tour of the facility was great!! Noah knows how to give a tour! We were impressed with the facility and Noah!

I cannot praise StoryPoint enough. We love the staff and mom loves them.

Tracey Seguin is an angel! Tracey deserves a raise. Keep her at any cost!

This place provides wonderful care. They have lots of different activities for the patients including live music.

Every patient appears well cared for all common areas are neat and clean.

Dad has been at ST-knoxville for 4 weeks now. The staff has been so kind and proactive in helping dad to adjust to his new lifestyle. He says there is much to do. Special thanks to the lead receptionist [Name Removed] who makes everyone so welcome and treats all the residents as memebrs of her family.

Storypoint staff and resident are all so welcoming and pleasant to work with. It is a joy to come here and serve the residents.

Everyone, especially receptionist, who assures all my questions and has been a guide to services. All staff members do an excellent job. I am completely satisified with storypoint.

My wife’s mother lives at Story Point Knoxville West since October 2025. She has flourished and we love the place! At 96 years old she still lives independently but we have great peace of mind knowing she has super support around her, if needed. We would absolutely recommend Story Point!

We spent a long time discussing the nutritional needs of seniors with dementia and are excited about the commitment that story point has to meeting nutritional vneeds.

I was with a friend who was visiting her grandmother in assisted living. This was the first time I had ever visited an assisted living community. The lady at the front desk was very welcoming. She knew my friend by name. Every employee we walked passed said hello or smiled. My friends grandmother walked us around the building and introduced us to her favorite caregiver. She also told us she was going to play Bingo that afternoon and asked us to come back and play with her and her friends the next time we came for a visit.