Reviews & Awards
at StoryPoint Livonia

If you’re looking for perfection - it doesn’t exist, if you’re looking for kind, warm, helpful, friendly staff they are here at StoryPoint Livonia! My Dad, like many older people are skeptical and have many reservations about making this transition to an assisted living facility. It wasn’t entirely easy at first, but soon after it became clear that the staff here was fantastic. My Dad is a tough cookie - he can be a challenge at times. We are so thankful that he was able to form so many great relationships in a short period of time. Like everyone - we toured all nearby facilities, so happy we chose StoryPoint Livonia for our Dad. Thank you to everyone who works here, your kindness and thoughtfulness is appreciated!

If you are seeking a smaller community that provides the highest level of care, StoryPoint of Livonia is hands down your best option. The community is conveniently located and can meet your loved one's care needs. Kathy and Raelene are seasoned professionals and run a great building.

StoryPoint has been a true blessing for my Dad! In a very urgent moving situation, I was able to find comfort in the friendly, empathetic, and very professional staff. The Community is absolutely beautiful and offers so much to keep my Dad safe and active. The staff go above and beyond to make their residents and families feel cared for and about. The transition to this community has been very comfortable for us and I am so grateful that we found StoryPoint Livonia:)

My mother-in-law went to Story Poing Livonia to rehab and get stronger after a fall and shoulder surgery. She had a wonderful room and raved about how good the food was. She often said they gave her more than she needed, but could never turn down the dessert. The staff was very friendly and helpful as she got herself stronger. She met friends that she would sit and chat with. I felt comfortable with her care during her time there.

The director and sales associate where very down to earth and understanding. The building was clean, updated and smelled fresh. (Important at a senior facility)

Toured this beautiful assisted living facility with Michelle. A very lovely place indeed! Residents seemed very happy and well cared for.

The meals and dining get a 5+. They have to check in and tell me what awesome meals they have every day. They haven't taken part in much on the activity end yet, but they have a very nice schedule of events. They are beyond happy, which is awesome because they were very skeptical at first. We would absolutely recommend this community to other families!

The place was new and beautiful. The people were kind and friendly. Administrators. Very helpful. The actual care was hit and miss. They did not have enough workers. They made me think they were a 24 hour care facility. And what I understood was that somebody would be there to assist and help. There is only one person there on the Night Shift and I don't believe that they checked on my dad as often as they said they did or would. We paid the top amount because of his situation. Which also made me think that they would give him more attention. It's a learning experience. I will know more than next time.

It is a newer facility so cleaner that others. The new Director and Nursing directors are making changes that needed to be make before we moved in that continued to be problems during our first year. They are committed to making it the top community in the area. They food has improved. While there are still issues, I believe we are in a better position than we would have been anywhere else.

Beautiful facility. My mom loved the food, the staff, and the bright facility. Her studio room had plenty of space. She also loved the activities and field trips that they took. Highly recommend.

I would recommend, however new executive director just let the Wellness Director go so we are in a little bit of limbo currently. She knew the residents very well. Mom is very comfortable/content here. She loves the food. I however am here a lot because I choose to be. If I were not, she may not be as content because I help out with a lot.

The staff were always attentive to his needs and cared for him like a family member.The staff would answer any questions and concerns we had. If they didn't know the answer they would investigate or direct us to someone that would.We made the right decision for our father to live at Provisions.

I liked how the place looked. It was new, nicely decorated, clean, nice layout. The staff was mostly very friendly. They didn't follow through on some of their promises. For example, there was no hairdresser or activities director for months. Other employees tried to fill in with activities, but often they were often understaffed.

The entire staff from direct caregivers to housekeeping, maintenance, kitchen, front desk treated my mother with respect and dignity. Mom started in assisted living but moved to memory care when her dementia worsened. The assisted living activities were plentiful and thoughtful. Live music, Easter and Mother’s Day brunches to name a few. In memory care mom received lots of attention thanks to the excellent patient-staff ratio. But it’s not just the quantity that is significant. It’s the quality. They didn’t just brush her hair, they styled it. Her socks always matched her shirts. Her nails were polished to perfection. They knew her favorite foods. The front desk staff knew all her family members and would report to us on how she ate or who came to visit that day. It wasn’t just my mother they looked after. More than once I received hugs on days when witnessing mom’s decline was more than I could bear. I can’t thank Pat, Raelene, and the entire staff enough for helping me navigate a difficult stage in my mother’s life

Raelene was truly a pleasure!!!