Reviews & Awards
at StoryPoint Livonia

The meals and dining get a 5+. They have to check in and tell me what awesome meals they have every day. They haven't taken part in much on the activity end yet, but they have a very nice schedule of events. They are beyond happy, which is awesome because they were very skeptical at first. We would absolutely recommend this community to other families!

My experience with StoryPoint Livonia has prompted me to write this positive recommendation. From my first contact with the community, I felt my informational fog start to clear. The sales director kept in contact with me from the very beginning of my search for an assisted living placement. She answered every question and concern then allowed me time to think and digest the information. I felt no pressure, only kind support. The director not only demonstrated comprehensive knowledge of the operations of StoryPoint, she projected compassionate understanding of the residents, and provided calm, caring guidance for me. In allowing and encouraging my friend to spend a month of respite care at StoryPoint, she let the community speak for itself, affirming its commitment to the gentle care of its residents. Following the initial medical evaluation of my friend by the StoryPoint nurse, I have had the opportunity to talk to her about relevant concerns. She has been most accommodating and informative. It gives me comfort to know someone with her qualifications and concern is on staff. Additionally, I have found that the workers I have encountered have all been friendly and helpful. Their kindness and respect toward the residents is visible and for that, I am both pleased and grateful. The community is new and beautifully decorated. The lobby, offering beverages, fruit and pastries, is welcoming and the dining area has the appearance of a lovely restaurant. There is a full range of menu options with the breakfasts being "made to order." Residents are invited to participate is various activities, meet for movie days, and greet the therapy dogs that come to visit. The rooms/apartments are spacious and the private bathrooms are large enough to accommodate walkers and wheelchairs. I strongly believe that StoryPoint Livonia Livonia has been the best placement for my friend. She is being well-cared for and becoming more and more comfortable with her new home as the days go by.

StoryPoint Livonia is quiet, small, very serene, and very inviting. It's by far my favorite. The rooms were clean and comfy. The staff was exceptionally helpful, clear, and concise. I never felt like she was trying to sell me on the place. She even told me about other options. She's very welcoming and friendly. They had activities planned, but I got the feeling that it was a quieter place. Probably the biggest amenity they have was a fall detection system.

It is a beautiful place and the staff are pleasant and welcoming. It really is a lovely place. There are even a couple of therapy dogs that visit weekly. I suggest interested people tour the community and see for themselves. It's impressive. Also... there's an inner courtyard that's easily accessible. It has a number of outdoor chairs and benches and even a barbecue. It just recently opened since the weather improved. It's a safe place that allows residents to get some sun and fresh air whenever they choose.

Great choice for your loved ones, attentive caring staff, the right fit for my dad. The staff were always attentive to his needs and cared for him like a family member. The staff would answer any questions and concerns we had. If they didn't know the answer they would investigate or direct us to someone that would. We made the right decision for our father to live at StoryPoint Livonia.

A service industry can buy printed and broadcast advertising; however, trust, reputation, and goodwill cannot be purchased, they must be earned. In my opinion, this community has richly earned and deserves recognition for those attributes which we value so highly.