Reviews & Awards
at StoryPoint Louisville East

The food is great. The staff is amazing. What more can I say.

The staff is very friendly and helpful. They work together as a team to try to dollar. The best service possible. The food is great, but the staff is often short handled.

My apartment has lots of natural light and beautiful views of trees and Beargrass creek. This is this quietest apt. I have ever lived in. All of the staff are very solicitous to the residents' needs. The social outing are always engaging. Also, it is a real benefits to be.

I've been a resident for 4+ yrs and have recently moved to another apartment. I can't say enough about [name removed]. He has been go great with getting no settled! Nothing but the best for call staff.

I am thrilled with the senior assisted living community at Story Point where my mother lives. It has been an exceptional experience and I am advised happy we found Story Point. the leadership staff here is imply wonderful. They are not only professional but warm and approachable. My mom feels right at home with their friendly support and care. One of the highlights is the dining experience. They serve 3 delicious meals a day. It's reassuring knowing she's eating healthy and well. All of our maintenance needs are met quickly and expertly and with a positive attitude smile on his face. Always quickly to follow up if needed. I am so happy to have chosen. Story Point East excellent.

Facility is very nice, clean and well maintained. Staff is friendly and very helpful tend to go above and beyond my expectation.

I think the staff and workers are doing a great job They respect the residents and provide help when needed and enjoy what they do also work very hard.

Thanksgiving meal is always enjoyable and greatly appreciated.

I think the staff is absolutely fantastic. Everyone is helpful and friendly and they always greet me with a smile. I've had my meals here and the food id good.

Very pleased. The staff is excellent all of them, love the food daily and activities planned.

After spending months at StoryPoint East , I have throughly enjoyed my time here ! Management, especially Beth has been amazing . The residents are very friendly and inviting! Would recommend staying here 10/10!!!

Outside of one incident, overall the experience at story point has been good. They are working with us financially, [name removed]is an amazing manager who truly cares for my dad's well being and the staff seem very friendly. My dad did need help in the middle of the night to go to the bathroom. He moved rooms because of mold renovations taking pace in his old room so I didn't have a key yet to his new room. I left a message with a different manager, and never got a return call. Also never got a call informing me EMS had to come help him that night and a few days later he ended up in VA hospital.

What we like the most about the community is that It feels safe there! My mom really likes her apartment. There are activities to do. There are in-house services like Homewell that can help my mom with daily activities.

What we like the most about the community is the location and the staff. Yes, we would recommend the community to other families based on the experience so far.

The entire staff, from the top down, exhibit a caring, positive attitude. The food service and quality are excellent. It is menu ordered and not repetitive.