Reviews & Awards
at StoryPoint Louisville East

We had a lot of help moving in, such as furniture assembly and family being able to stay in a nice guest room. The residents have been very welcoming and he has already made friends.

Our entire family is grateful for our Mom having enjoyed living in her comfortable, cozy independent living apartment for 11+ years at Storypoint Louisville East (formerly called Oxmoor Lodge). Benefits such as, access to meals in the dining room, various planned activities/events to connect with other residents, and opportunities to create new friendships in her golden years are some of the many highlights. The management team and staff were always accommodating of our big ole family gatherings, especially celebrating our Matriarch's 90th birthday in the dining room. Or, even privately scheduling meals/events/tea parties with our Mom in smaller rooms, on occasion were also wonderful. Not only did Mom make good friends here, these relationships extended to her adult children. We highly recommend Storypoint!

I cannot say enough wonderful things about Bryan, the maintenance professional, at StoryPoint East Assisted Living (next to Oxmoor Mall). His skill level across all areas of his trade is truly exceptional. Whether it’s plumbing, electrical work, general repairs, preventative maintenance, etc. Bryan handles every task with expertise and precision. It’s clear that he has extensive knowledge and takes great pride in doing the job right the first time.Bryan is incredibly prompt when responding to maintenance requests and follows through consistently until the issue is fully resolved. Nothing gets overlooked, and residents don’t feel forgotten.His reliability gives us a peace of mind.What truly sets him apart, though, is how he interacts with the residents. He is always friendly, professional, and patient. I don’t think I have ever seen him without a smile on his face. He takes his time to speak with the residents and their families, reassure them, and make sure their needs are met. In a senior living environment, that compassion and respect mean just as much as a technical skill.He is an invaluable asset to the facility and makes a meaningful difference in the daily lives of the residents!My mother has lived at StoryPoint East less than a year and Bryan has always responded promptly to her needs and performed the job well!

I like the people I live with and the staff members. I love all the activities we do. The food is good. I’ve lived here a little over a year. Housekeeping and maintenance is great. The manager is really good and so is the reception.

Bryan I’ve does a good job in maintenance . He always helps me when I ask for help and he knows how to do just about anything we ask him to do. He’s a good guy and I highly recommend ride Bryan. The whole staff is friendly and responsive. Great place to call home.

Always willing to help. [name removed] beyond his daily duties to make sure people get. What's needed. Wonderful personality.

Most of the staff are AMAZING.The food is good and the chef does a great job, but they have a lot of staffing issues.The community is great, but there are a few interesting characters.Mom is happy overall, and if they could just address a few of their labor issues, I think it would be 5/5.

The food is great. The staff is amazing. What more can I say.

The staff is very friendly and helpful. They work together as a team to try to dollar. The best service possible. The food is great, but the staff is often short handled.

My apartment has lots of natural light and beautiful views of trees and Beargrass creek. This is this quietest apt. I have ever lived in. All of the staff are very solicitous to the residents' needs. The social outing are always engaging. Also, it is a real benefits to be.

I've been a resident for 4+ yrs and have recently moved to another apartment. I can't say enough about [name removed]. He has been go great with getting no settled! Nothing but the best for call staff.

I am thrilled with the senior assisted living community at Story Point where my mother lives. It has been an exceptional experience and I am advised happy we found Story Point. the leadership staff here is imply wonderful. They are not only professional but warm and approachable. My mom feels right at home with their friendly support and care. One of the highlights is the dining experience. They serve 3 delicious meals a day. It's reassuring knowing she's eating healthy and well. All of our maintenance needs are met quickly and expertly and with a positive attitude smile on his face. Always quickly to follow up if needed. I am so happy to have chosen. Story Point East excellent.

Facility is very nice, clean and well maintained. Staff is friendly and very helpful tend to go above and beyond my expectation.

I think the staff and workers are doing a great job They respect the residents and provide help when needed and enjoy what they do also work very hard.

Thanksgiving meal is always enjoyable and greatly appreciated.