Reviews & Awards
at Pinebrook of Milford

I have been here over 4 years. I like the size and low number of residents, you get to know everyone. I always have something to do to keep myself busy. Staff is always very pleasant, but we seem to have a big turnover of most positions - hard to understand why. Certainly hope to be there forever.

The staff is very friendly and patient. Everything is overall good.

They were very helpful while getting my place here

I have been here over a year. It's been great. Any issues I have get resolved quickly. As a resident, I do things that staff may ask me to do willingly and joyfully.

I was once told that seniors thrive and live longer in a community living environment. I believe it! Daily living at Pinebrook is comforting, fulfilling, relaxed, and fun. Social time in the dining room is a highlight each day and there are numerous activities.

The people here were all really nice and friendly-both staff and residents. The facility was very clean. The common areas were welcoming. The overall feel here is really a good atmosphere.

Bright, fresh, clean and well appointed facility. Memory area well thought through with an activity room, outdoor tour the day we visited. Posted menus and dining options for residents and visitors. Really appreciate that the courtyard is attended when a resident is present.

We have been here for 4 years now, and love it here. There are so many nice people!

The lady that stopped by my work was so nice and sweet and kind I would trust her with any of my family

I recently visited my grandma at Pinebrook of Milford for lunch. We ordered salmon with a baked potato and green beans — everything was fresh and delicious! Some of the directors even stopped by our table and introduced themselves.The building itself is beautiful, clean, and inviting, and the residents genuinely seemed happy. The activity calendar is full of events and programs throughout the day, offering plenty of opportunities to stay involved and connected within the community.I'm so happy my grandma is in a community she can feel safe, stay active, and make so many awesome new friends!

Dad has lived at Pinebrook for several years and recently moved to the Memory Care unit. He has loved being a part of this community. Great location, wonderful facilities and recent upgrades, Staff is awesome, the food is usually excellent, activities are well planned and a welcome addition. It has been a great place for Dad. I don't know how prices compare to other facilities, but for the care and attention they get it is a good investment. Warm and welcoming.

I would give Pinebrook a 5 in each of those categories except for Value and Administrative Staff. I would rate them at a 3 & only because the initial intake exam was so remarkably far off from the level of care the patient needed. I wish the staff had given a more realistic assessment of the costs for care. The increase in cost from month 1 to month 2 literally took our breath away.

[name removed] chose Pinebrook because they had a 2 bedroom. The apartment has high ceilings making it feel roomy. The whole place has good lighting. It felt more like a home and less like a cave. Plus the apartment has a stove. I would recommend to others.

Price point is the best compared to comparable facilities in this area. I didn't care for the all or nothing ( all 3 meals or none) meal plan. Dad would skip lunch or breakfast pretty consistently. Housekeeping was once every 2 weeks which was great. The staff were very friendly.

Community Life Director Kate and Sales Director Karen were warm, welcoming, genuine, knowledgeable, and on the ball. I experienced this in our meeting to discuss a therapeutic wellness program and witnessed in interaction with the residents as we walked the property. They are dedicated to making Pinebrook the best it can be. I found it to be a beautiful property aesthetically and in spirit. Keep up the great work!