Reviews & Awards
at StoryPoint Novi

It is a nice, clean and modern facility. They have friendly staff. Only complain was about meal portions.

Melissa was very knowledgeable, helpful, quick with support and overall did a GREAT JOB to help with moving options.

I liked the fact that the front desk had someone working there 24 hours a day and that the front desk staff knew who you were. I liked that they had outdoor spots you could use when you were there.

Had a coworker reach out to me looking for a place for her mother-in-law after touring a few communities that just didn’t feel right. I recommended StoryPoint of Novi, and they couldn’t be happier! From the moment they met Shawndra, the Wellness Director, and Melissa, they were treated with such kindness and care. Her mother-in-law is now so excited to move in!A huge thank you to Shawndra and Melissa for the wonderful hospitality you showed — you truly go above and beyond for families.If you’re looking for a place where your loved one will be cared for like family, nobody will take care of you like Shawndra, the Wellness Director, and her amazing team at StoryPoint of Novi!

Our tour at Story Point- Novi was very informative and confirmed they have what we are looking for in a retirement home for my mom

Staff is always upbeat and helpful -without exception. Residents in assisted living sometimes have to wait quite a while for service after pressing their call button. Although food variety is exceptional, preparation is mediocre and service can be extremely slow.

It's a very small close knit community, very clean. Lots of weekly activities. Good food. The nursing staff is wonderful. I would definitely recommend this place for people in need of independent and assisted living.

We like they there is on-site PT and OT The food is good The staff is friendly - especially the front desk staff.

StoryPoint Novi is a Beautiful community with tons of amenities. My family and I reserved the golf simulator for a party and had a wonderful time!

I can't speak highly enough about StoryPoint Novi. The staff consistently go above and beyond to provide compassionate, respectful, and attentive care. The staff are not only professional but genuinely kind and patient. They take the time to get to know each resident and treat them like family. The facility itself is clean, well maintained, and has a warm, home like atmosphere. Activities are thoughtfully planned, and there’s always something to engage the residents. Most importantly, communication with the family has been excellent. You’re always kept informed and feel included in the care process. Choosing an assisted living is one of the hardest decisions a family can make but seeing the level of care, kindness, and dignity that this one provides has made all the difference.

My family and I put my grandmother in memory care almost a year ago and it was the best decision we've ever made. Not only does she receive quality care from compassionate and loving care staff, but she also attends wonderful activities daily and even outings on weekly! We feel peace of mind knowing that our grandmother is loved and taken care of.

The staff at StoryPoint Novi go above and beyond to make residents feel comfortable, cared for, and truly at home. The facility is beautiful, clean, and well-maintained. Highly recommend to anyone looking for quality assisted living in the area!

The assisted living care team are absolutely amazing and have so much compassion. Most of the staff know me by name and know everything about my mother which is very comforting. We are very happy here!

My father lived here for 3 years. I visited him 3 times a week so I am aware of what this community is like. I can tell you that some of the nicest people work here. Everyone knew my father's name and used it to say hello, everywhere he went. The lovely women who work at the front desk were always friendly and welcoming with a smile. The dining room waitstaff knew my dad and knew what he liked to order. The nursing staff here is the best. They were able to project what my fathers needs were just before they became apparent to me. They take the time to get to know the residents and who they are as people. The passing of my father was handled with exceptional care and respect. I have made many friends here and will miss seeing their smiling faces. I recommend this community based on the kindness and care of the people who work here.

People need to be aware of high pressure sales tactics at the point of decision. It's a great place, but the sales pitch is high-powered.