Reviews & Awards
at StoryPoint Oshtemo

Very nice facility. Clean, well run. Staff is caring and efficient. The layout of the facility is well thought out. The food service is commendable. A very diverse menu that has to be challenging for those who have to prepare and serve.

This community is beautiful! The residents and staff are welcoming and kind!

We moved our parents into StoryPoint Oshtemo in September. The staff are all friendly and attentive. I would recommend them to anyone. When my Mother in Law needed to be moved to memory care they were able to make that transition easy for everyone.

My mother moved into Story Point Oshtemo over 3 years ago and she and I have been very happy with the facility. They welcomed her cat and everyone seems to know Luna. The staff is very caring and constantly tries to get her engaged in the events they offer. At 97 she is a loner and a recluse, but the staff goes out of their way to encourage her to participate in the activities that they offer. I looked at a number of places prior to my mom moving here and have never regretted my decision. It is very clean, the staff pays a lot of attention to detail and makes it a wonderful environment to live in. Not a holiday goes by without major decorations. Very warm friendly place to live. Very hands on, committed senior management and staff.

I looked at between 10 and 12 facilities for my mother prior to moving her here from Florida. Story Point (Provisions at the time) offered the best of everything that I was looking for. We wanted a single-story facility to encourage her to meet people and participate in events. She was used to a very large balcony overlooking a major river and sitting there was important to her. Now she has a large patio with chairs, plants and a bird feeder which she really loves. She is very withdrawn and opinionated but has really gotten into weekly manicures and Happy Hour. The staff does a wonderful job of trying to encourage her to do things. The head of activities is great and really tries to get my mom involved. The executive director is very hands on and is always there. The care givers are all wonderful. I have never regretted the decision I made.

My father has lived at storypoint for almost two years the staff is very friendly and caring. I feel very good about my father’s experience. The staff encourages my dad and is involved in his art projects. The director and her staff are friendly and always available when we have had questions.

[name removed]has been a resident in memory care for over two years and I couldn’t be more happy of the care she has gotten. The staff is so wonderful and treats everyone like family. The food is a little questionable at times but mostly very good. At times during meal times they are a little under staffed. This is the best facility in the whole area. [name removed]

I'm very pleased with all the staff at the facility. My in laws are settling in nicely. I don't think we could have found a nicer place

The staff was welcoming and upbeat. They strive to keep people engaged, and used Life loop for family members

Nicole was very helpful and informative while dealing with a tough situation. I appreciated her honesty and helpfulness during my tour. Would highly recommend this facility for anyone’s loved ones.

The staff here take great care of my mom and really seem to enjoy her sense of humor. Activities are great as well.

Honestly, I don't remember getting any feedback regarding the meals. Also, we didn't get involved in the activities but I knew a good deal was going on. In regards to the cost, I don't know what the judge that on as we did not have any similar experiences previously. Overall, my father was quite pleased with the facility and the staff

All are a 5. What our family likes the most about Provision Living is the staff. The staff has been great, tends to all my dad's needs. They have a lot of activities for him if he chooses to do them. He likes his meals. Based on the experience we have had, we would definitely recommend this community to other families.

Nicole was very helpful and compassionate. She was very throughal in her questions and answers. Great tour and experience. Now to convince our parents..