Reviews & Awards
at StoryPoint Oshtemo

I'm very pleased with all the staff at the facility. My in laws are settling in nicely. I don't think we could have found a nicer place

The staff was welcoming and upbeat. They strive to keep people engaged, and used Life loop for family members

My mom has been at Provision a little over a year and she is thriving! I would highly recommend sending families in need of care for their loved ones here....they take the time to explain any and all questions one has....they are not pushy...they allow you to "breathe" through the process...they ALWAYS return any emails or phone calls ....my mom was in really bad shape when she entered into their care....within a month she had gained weight and was thriving! I believe that placing her with the staff saved her life! I am so grateful to them for the care she receives which has allowed me to be able to try and gain back some sense of normalcy in my own life! I will be forever grateful for ALL of the staff!!!

Nicole was very helpful and informative while dealing with a tough situation. I appreciated her honesty and helpfulness during my tour. Would highly recommend this facility for anyone’s loved ones.

Very nice facility, with attention to concerns. We would of loved being able to move our loved one in, but there was no availability at the time

We are so happy we found Provision Living for our mom. We see how positive and connected the staff are with each other and the residents. The residents are lovely

The staff here take great care of my mom and really seem to enjoy her sense of humor. Activities are great as well.

My father in law has lived there for 2 years! Very attractive and clean with plenty of activities.

Honestly, I don't remember getting any feedback regarding the meals. Also, we didn't get involved in the activities but I knew a good deal was going on. In regards to the cost, I don't know what the judge that on as we did not have any similar experiences previously. Overall, my father was quite pleased with the facility and the staff

All are a 5. What our family likes the most about Provision Living is the staff. The staff has been great, tends to all my dad's needs. They have a lot of activities for him if he chooses to do them. He likes his meals. Based on the experience we have had, we would definitely recommend this community to other families.

Nicole was very helpful and compassionate. She was very throughal in her questions and answers. Great tour and experience. Now to convince our parents..

My mother couldn't be in better hands. Director Janna Ritter finds the balance between the care that is needed yet never wanted. She expresses herself as a professional while maintaining a down to earth persona. Her staff is very open to family visits and always forthcoming with any information I have ever requested. In my opinion my mom couldn't be in better hands than those at Provision Assisted Living in Oshtemo!! Bravo to staff and leadership!!!

Tour was great. Nicole very personable and knowledgeable. Looking forward to a future visit with the parents.

My family found Provision Living-Oshtemo about a year and a half ago. Our mother was in a different Memory Care facility which we worried was not adequate for her care. We wondered about moving her at this late stage of her life. But we were so impressed with our interactions with Provision staff and our observations of the facility that we decided to go forward. This was the best thing we could have done for Mother.We experienced Provision Living as a community dedicated to care and compassion. Staff understood and supported the transitions Mother experienced as her condition declined. They were knowledgeable, kind, and helpful. I appreciated that caregivers were resident-oriented, giving mother options and choices despite her limitations. And to get basic, everything was clean – public areas, individual living spaces, clothing – and the residents well-groomed.When looking at care facilities, size matters. I think that Provision is just the right size, large enough to be professionalized, but small enough for the Director to be aware and involved in day-to-day happenings and resident concerns. Very important to us was the clear and consistent communication coming from Janna, facility Director. We always knew what was happening at Provision, including the many special events, related to holidays, seasons, or just having some fun. (Last Christmas was amazing!) Communication was so important, given that this was new territory for us in the family. Janna also answered her email and followed up on phone messages. Darkisha, Director of Nursing, was aware of Mother’s condition and always willing to provide input and answer questions.In Mother’s last days, at 95 years old, Hospice and Provision coordinated her care. We will always be grateful that she spent this time in her life at Provision Living.

Very succinct and clean…