Sales rep was extremely helpful. Key staff were made readily available to meet and answer questions.The facility itself is lovely and very comfortable.My parents like the meals. They had been concerned. So many residents we've talked with at many places complain about the food.Contract therapists have been excellent.This has not been a set it and forget it decision. I have to continually monitor and often intervene in their care.They are understaffed, and the staff is a mixed bag. We're overall happy, but not entirely satisfied
- Anonymous Author
Wowwww
- Ari Lopez Aguilar
Very family oriented and a kind staff.
Room is small, 1 bedroom but well laid out with washer/dryer in room. Amenities are just what he needs.
- Anonymous Author
I enjoy being here very much. Everyone is family and all are concerned that we are happy and full.
- LJ
It has been a nice and pleasant experience!
- Anonymous Author
No complaints
- Marianne T
Was greeted with such positivity when I walked in the building. The staff seems happy. The resident seem happy. What a win-win. Props to Porchia, Krystal, Hannah & the team!Lori Benseler, Zusman Hospice
- Lori Benseler
Lori is an awesome employee . I told her that my bedroom blind had been broken for a month but maintenance had done nothing. I filled out a maintenance repair request as instructed by the receptionist, yet nothing happened.Lori took it upon herself to get when she needed and she fixed it for me .She’s a wonderful employee
- Melanie Biteman
My husband and I are very pleased with my care, especially [names removed], and the other caregivers here, [names removed] are excellent [name removed] at the front desk is super helpful.
- Toni W
My mom loved Storypoint. She was very pleased with the entire staff and Friends she made. We all Felt like Family. My mom recently passed and Story Point was there for us!
- Anonymous Author
The caregivers are so nice nad caring they will go ut of their way to help I am very happy my husband is being taken care of by storypoint north.
- Cynthia F
My experience upon entering this facility since the arrival of the new ED, is pleasant and two thumbs up! I experience kind and courteous treatment from staff unlike in previous visits from years past. Because of this new staffing such as the ED, DON, Grounds, and Dietary, I believe that StoryPoint North is on its way to maintaining five star status!
- Child of the King
My father lived at Storypoint Powell South (independent living) for over 4 years and then lived at Storypoint Powell North (assisted living) for about a month before he passed away. My father enjoyed living at both facilities. Some positives about both facilities include 1) the staff is extremely kind and truly seems concerned about the residents; 2) both buildings are well maintained with repairs made promptly; and 3) both buildings had a wide variety of entertainment. Additionally, the director of the assisted living building worked me with to quickly to positively resolve a billing issue.
- Greg Stevens
I am relieved that mom is in their care. Fortunate to have learned of this facility. The first thing you notice, as my brother said, it doesn't smell like a nursing home. Caring staff.
I would definitely recommend StoryPoint Powell North.