Reviews & Awards
at Independence Village Of Traverse City

Our company (A Clean Start) expanded up to Traverse City in September 2024. Independent Village TC was one of our first clients that we started to work with. The staff here is second to none. The facility is very clean. The residents all seem to be very happy. We look forward to getting to know more staff members and residents as time goes on. Keep up the great work IV TC.

The facilities are very nice. The staff is friendly and caring. The onsite physical therapy is great. The staff works hard to provide a variety of activities, outings, and social events.

StoryPoint and Independence Village are cutting edge and above and beyond all other senior living communites as they specifically and successfully address the needs of aging adults such that they 'age in place' and thus maintain their independence well beyond their capabilities on their own. This IS the model for the future. Sadly, not enough organizations are doing this but THANK YOU for offering this level of care and opportunity to our aging parents, families, and eventually ourselves!

I really enjoy how friendly everyone here is and how they try to include new people. There are so many activities that it is hard to get moved in. I also am so that they allow you to have your pets with you.

Dining room is poorly organized as is the kitchen, meals sometimes take 1 and a half hours. Staff is personable but lack of serving help is part of problem. We always hope things will improve and it's up and down. Everyone says if the dining room was improved most of the complaints would disappear. I like it here but really think much of the employee issues are difficult to deal with and finding people for food servers jobs is a big problem.

Wow, what a beautiful community! Staff are loving and caring, food is hot and delicious and the activity calendar is full! I always look forward to visiting this community!!

Mom is independent living and doesn't receive care. However, she has needed help cleaning up spills on 2 occasions as she can't get down on the floor. I had to go clean up the spills because no one responded to her request for help with this. Residents need a way to page housekeeping in situations like this. The food is okay but mom doesn't like seafood which they serve a lot. The need more options. I wish she could afford to have a bedroom, rather than a studio. This is a very nice facility and I don't want to let perfect get in the way of good!

My husband loves Independence Village. Very clean, exceptional staff, good food.

Everyone is very friendly! They are like family. My dad has the studio and its perfect size. Very accessible. Laundry is very accessible, central dining room isn't too far away. I would absolutely recommend IV of Traverse City to others looking.

Mom needed more help and Independence Village hit all of the three nags that were important to our family.Great staff was what put it over the top for us!Thanks to your service we were able to find this quickly

I am very grateful I am here, grateful for the food and extra snacks. very happy with the service I have gotten maint is always willing to help when there are problems. Everyone is friendly here. Bus service is excellent large variety of activities. Food, shopping and outings.

For the most part, we have had very positive experiences at Independence Village of Traverse City. The staff is very friendly and welcoming. The dining experience is sometimes slow, but the food is good. I feel my father-in-law is in a good place.

My loved one is younger than the average resident but she's adjusted so well and we consider this place a true blessing. It's been amazing for my mom. Not perfect because there isn't a place that's perfect, but perfect for my mom!

<Name removed> was our main contact and was so wonderful. We found everything about it beautiful, comforting and the price was very reasonable. I wish Dad would have been with us longer to enjoy all it had to offer.

I love to look at my view and take it in. The food is fancy, and they feed us alot.