Reviews & Awards
at Valparaiso Senior Village

I needed to give an update regarding my Mom’s stay at Valparaiso Senior Village Storypoint. I never thought that I would see this moment. Our family struggled with our Mom. She felt her family was throwing her away. We had a rough patch. She hated it, at first. Now I can say that she is okay with being here. She’s made friends, she looks forward to nickel BINGO, Bunkers, and the outings that they do every week. There is a CNA named Natalia. She has really helped her to feel comfortable along with a few others. I don’t know their names, but I personally asked her hers. This place is really a one stop shop. The doctors are responsive, and the physical therapy is phenomenal. She moves and gets around so much better. She loves and talks about the program. She actually misses it. The food is ok, but they do their best to provide them with everything they ask for. The receptionist Gail, knows it all. If you need something or someone, she is definitely your go to. Stephanie works the weekend, and she is so personable. She goes out of her way as well to help the residents. Then there is Christy. She is with housekeeping. She is consistent and makes sure Mom’s apartment is neat and tidy. She loves the bus driver for their outings. She takes good care of them while they’re out, and they all look out for each other. The only thing that has been an issue is the heat, but they have been working hard to fix that, and my last visit, it was nice and toasty. I am becoming more comfortable with her being there. If you know, that is a difficult thing, but I can say it is definitely different from when she first got there. They keep the place up, and clean! If you are looking for a place for your loved ones, I would highly recommend it here. But of course, you still have to make your own decisions, but our family is definitely satisfied. If you decide to check the place out, don’t hesitate to mention me, and the review! I am able to say that this is a safe place for Mom! Thank you for all that you do! Check the photos for my previous review!!

Such an amazing place not only for the residents but for anyone who walks through the doors!!

Friendly and genuinely caring staff! Residents enjoy constant activities and receive lots of kind and personal attention. I drop by at all hours and always feel welcome and always find a well kept environment with smiling residents who seem to really enjoy each other. My mom loves the food. My expectations have been exceeded and I feel like this residence is a hidden gem! Truly exceptional staff. Every one of them. My mom is in the best place!

The best assisted living ever. It is too bad my Uncle would not stay and insisted he go home. But he would not have changed his mind. Not of fault in the least of VSV-storypoint! I would recommend them to anyone looking for Assisted living/memory care!

Beautiful community.

We frequently visit a family friend who resides in this facility in their memory care unit. We have always been so impressed with care she receives. The staff are wonderful. Everyone is doing their best to provide a wonderful experience. I highly recommend.

From the first day till her last while my Mom had been in the assisted facility it was a satisfaction knowing how well she was taken care of. The staff and the other residents went beyond to help her when she needed it. I was always informed when something had happen or was going wrong. The home gave our family a feeling of relief to know that she was getting the best care. Whenever someone is looking or asking about an Assisted Living I mention Valparaiso Senior Living highly. Thank you for all you did and are still doing for the residents that stay there.

I have interacted with multiple companies across Northwest Indiana in finding homes for my (first) father-in-law, (second) mother-in-law, and now mother. Valpraiso Senior Living has brighter/more attractive decorating than many. Most others are simply dark or subdued. VSL activity people also seem to engage with the memory care residences more rather than treat them as an afterthought when planning time with assisted living events. The nurses/staff in memory care communicate well with me so I know what is going on with my mother at any time.

I'm so happy with Senior Village. I know for sure that my mom is safe and happy there. The staff is wonderful and they really care about her. I can rest easy knowing my mom is taken care of.

My mother recently passed after 2.5 years in the memory care unit. Overall, the actual caregivers were fine…helpful and gracious, did their best. However, I felt that communication with the administration was poor. Towards the end of her stay, hospice was involved at my request. Information that I believe should have come from admins at the facility was channeled through hospice, with no follow through by admins. Recommendations for changes in her care, including for a personal assistant, were made to me but when I brought this up with administrative nurse, she did not follow through with any additional info. After mom died, there were issues to be addressed by building admin and several phone calls went unanswered. It was impossible to follow through with corporate because the phone number they list doesn’t work and they only responded with an automated return message when I texted them online. My numerical rankings are affected by disparity between caregivers & administration.

My parents have been at Valparaiso senior village for a few months now and they absolutely love it! The staff is always very helpful! They love the food! And Sue is a heaven sent!

We would recommend to others and have already done so. We picked this community because it was good and they accepted Medicaid. Only Disappointment is with the Rx system in place.Very difficult to make the many prescription changes weekly & monthly as needed for Parkinson's with two additional people / offices in between the Dr and patient.

Great staff and hospitality!

VSV does and amazing job making residents as well as the community feel like family. Be it for special holidays or family fun events, they really go above and beyond to include everyone!

When you first enter you will find the staff welcoming and the residents engaging in activities and conversation. Not only is the building beautiful but the environment feels like home. The dining is excellent and the care genuine. You will not be disappointed if you or a loved one becomes a member of this community.