Reviews & Awards
at StoryPoint Waterville

The community is very clean and well maintained, and the staff is consistently friendly and welcoming. The food is excellent, with good quality meals and plenty of options to choose from. There is also a great variety of activities available.

Caregivers are in right away and very helpful when I need something. I like very thing about it here. The director is A+, and head chief A+.

I have been book by story point for the last 4 years for their resident christmas function and they always make sure that there is joy in the atmosphere for them to enjoy with their families Looking forward to our event this year. HO HO HO merry Christmas

Toured the facility it was clean, friendly, ample room, and Joe was able to answer all our questions at that time

Great place wonderful staff. A bit expensive but I believe the price is worth the trade off. Story point offers so much, there is no way any senior could get bored or be lonely.

5 for all thanks and have a great day!! The community is clean and just has a homey feel to it , my mom loves sitting in the area outside her apartment. I am so happy she is living again!! The food is delicious and the staff and caregivers are all top notch and very friendly and helpful.

Our family is very thankful for the time Joe spent with us, listening to our story, explaining how Storypoint operates and walking us through the campus. My siblings, spouses and I left feeling excited to come back with Mom and getting her all settled in.

What stood out most is that it's clean, there are a lot of activities for residents. The food is very good. I would recommend them to others who are needing to find a place for their loved one.

Joe was very knowledgeable and kind. He was very patient with us as we asked our many questions. Facility was very clean and well maintained. Staff was very warm and friendly.

It was a very nice home. [name removed] liked to go out to the patio. We would definitely recommend this community to other families based on the experience we have had.

The staff goes above and beyond to make sure residents are welcomed and get involved in various activities. The staff gets to know residents and all about their families.The facility is super clean.

They are very caring, compassionate, attentive and just awesome. I felt very comfortable and at ease leaving my Mom in their care. Always kept us informed, no matter what time of day. The place was always nice and clean. The staff was outstanding. I would highly recommend. Love you all and keep up the tender loving care.

My Dad was diagnosed with dementia sometime ago. After researching different facilities, our family decided on placing him in the memory care unit at story point in Waterville. My father was a resident, there for about the last three years, he just passed away recently. I would come visit my father quite frequently over the last three years.He would always tell me that they took really good care of him and that the food was excellent.I really like that they do quite a bit of interactions and activities with the residence in the memory unit My dad was in.If you would decide to place your loved one in this facility, I would highly recommend to allow them to post on Facebook what they’re doing, it was very comforting on the times that I was not there to look at their Facebook page and see all the activities that he was doing that day or week. They even would post live effects.I had absolutely no experience or what to expect from this entire Journey with my dad.I want to thank story point for taking such good care of my dad.I especially want to thank Tara Smith, the wellness Director, she is a very caring, professional and personal person. Storypoint is very fortunate to have her in their organization. She was and Is in my opinion the Main Reason my Father had a great experience his last years of life.Thank you Tara!Tim Despoth and Family

New chef has a tough act to follow, and is still improving. Higher prices have forced him to change vendors for the worse. This has not been helpful. Food can vary from ok to very good, and what you receive may not exactly match the menu description, but generally it's good.Care services are good, but aides need better training before being thrown into the more customized, bordering on medical, services. They could use two groups of aides based on skill level.

They need more staff. All nursing facilities are under staffed. [name removed] is no longer at Story Point due to a change in licensing and he needed more care than they could do. He is currently at ST. Clare Commons. They have the same issues. Story Point has a great a Great Activity Program. They also charge more equipment like Hoyer and stand up lifts etc.