Reviews & Awards
at StoryPoint West Chester Township

We've loved our experience so far. My mom is really happy in StoryPoint. The staff is truly attentive and always wants to solve problems. There are few problems to solve! It's more like adapting to preferences that my mom has—and the staff is eager to help her feel like she's at home. My mom moved across country to be at StoryPoint, and it is amazing to me how quickly she has adapted. She loves the activities! Thanks for a marvelous experience!

My father moved to StoryPoint from another community because he needed more specialized care that he was not getting. We arranged for a tour of this community and all of our questions and concerns were answered. Before he moved in, he suffered a mini-stroke; the executive director and the director of nursing both checked on him several times during his hospital stay. He was apprehensive about a change but the staff here made him feel safe, secure, and welcome. From the first day that he arrived, I felt we had made the right decision. The staff is very warm, compassionate and helpful (including the ladies at the front desk, hospice nurse, and aides). I could not have asked for better care for my father especially in his final days; they cared for and treated him like a family member. I believe he received the best care and I am so glad we moved him when we did.

Our Mom moved from an Independent Living community to StoryPoint West Chester about a month ago. We have been impressed by everyone there, from Jamie, Executive Director, to Anna, Sales Director, to Yolonda, Wellness Director, and throughout the wonderfully caring staff at each level. It is a great relief to know that Mom is in the right place for her at this stage in life.

My mom lived in StoryPoint’s memory care neighborhood for almost three years. Living nearby, I was able to visit mom often, and always unannounced. I can say with 100% certainty she was always well cared for, spoken to with respect and dignity, and the community and her studio apartment were clean and well attended. Throughout mom’s mental and physical decline, the nurses, caregivers and management made it their priority to care for her so we would not have to move her to another community. My sister, daughter and I are eternally grateful to the StoryPoint team and the care they provided.