Reviews & Awards
at White Lake

Lovely community

White Lake Assisted Living is a great place to play a concert for their residents. The people are real receptive to the music I play and the staff are great to work with.

I volunteer here with my therapy dogs and the residents seem very happy. Jill the activity director makes sure to pack the calendar with so many wonderful activities. Everyone that I have met is very kind and dedicated to their jobs. We enjoy visiting a happy and clean place.

What a wonderful, welcoming environment for aging family members and friends. The staff truly cares for the residents. Check out this special place!

Whitehall community is a place where care is top notch, the team is a family and will go above and beyond to ensure you have the most warm and welcome experience.

Very nice, good food. Care staff is wonderful.

Very good, friendly staff. Meals are okay. Starting to get into activities. Sometimes I miss the craft I want to do. Not fond of the dining table so I like to in our room.

Excellent care staff the people who work here and live here are great staff is compassionate. My kids don't have to worry about me because I am safe here.

Everything works. Appreciates that power will always be on to cook and clean gives thanks to not have to worry about these little things anymore. I like it here, took me awhile to get used to my electric stove.

Pleasant livable until I couldn't get around like I used to but I will return to now I got around.

Enjoyable livable friendly helpful.

Pleasant livable until I couldn't get around like I used too but hopeful I will return to how I got around.

The moment I walked in I was greeted with smiling faces. Everything was clean and the dining room and décor were beautiful and elegant. Staff looked happy as well as everyone who lived there. The further I walked the more I realized the place is special.

I am not confident assessing the care [name removed] got because he was in such bad shape, as were other residents in the memory unit. I do believe your facility did the very best possible, but for me and probably other residents' family members the whole situation is really sad and extremely difficult. There are no answers for how to make things better. One tangible negative is with the security at the entrances. Having to wait to be let in while being highly stressed out was super frustrating. But I realize the importance of security, and I appreciate and understand that resident care takes priority over "manning the door(s)". So with that I think everyone did the best possible.

I live 1 1/2 hours away and had to follow up during each visit. Not much encouragement to get out and socialize. Basically my Mom just sat and watched tv/slept. I got the " understaffed", which I did notice, but for [fee removed] a month I expected more. My Mom was at the end of the hall and I felt like she got the short straw a lot of the time. I did address this w/ [name removed] and it improved for awhile but not consistent. The staff was very enjoyable. and pleasant. I see them associate with the "guests" which is nice. The food seemed "cheap" but I know Seniors are fussy and cold fish sticks are fun. I didn't see fresh salads w/greens...maybe a different food truck each week could be encouraging. The activities seemed boring. Maybe more music entertainment? Local no schools or church singers? It is too expensive The facility is pleasing to the eye but most patrons aren't capable to walk from one side to the other to see a movie or get an ice cream cone. I enjoyed the staff there, very friendly and willing to help when asked. Over all I wanted a nice, clean environment for my Mom to stay where she was safe. Real good security in the building. I did feel she was being looked after adequately...we always want more for our loved ones.As for recommending- I certainly would. Stay involved, check up and follow up, like at home. My concerns were always addressed with courtesy. Living a good distance away I felt confident my Mom was being cared for.