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March 11, 2020
For 40 years, our communities have been founded on providing the absolute best care for our residents. Without their trust in us, we wouldn’t be here today, and we are extremely grateful for the opportunity to serve them and create truly personalized experiences every single day.
These experiences across all StoryPoint communities include adhering to safety protocols established over years of industry knowledge and experience. These safety protocols are used to protect against the spread of seasonal illnesses and viruses, like COVID-19.
You can do your part to help prevent the spread of germs by:
As with every flu and virus strand we’ve encountered, all StoryPoint communities are diligent in adhering to the same protocols that have prevented and controlled seasonal illnesses and viruses in our communities for the past 40 years. Our existing precautionary measures not only adhere to the recommendations of the Centers for Disease Control and Prevention (CDC), but go beyond these standard protocols. Our measures include:
In the event COVID-19 impacts our communities, we’ve formed a staffing task force of voluntary, specially trained employees to travel to affected communities to fill any employee gaps. With every seasonal virus and flu, there isn’t a way to completely prevent the spread of infectious diseases. In events like the one we are currently experiencing, we believe our residents are in the best position to receive the care they need.
By choosing to live with us, our residents’ homes are equipped with specially trained wellness teams that provide personalized care and execute the same temporary separation “quarantined” process we have always used for flu-like symptoms. Our culinary teams will utilize direct meal delivery service as well as our virus-specific menu planning checklist to ensure all nutritional requirements are met. Our life enrichment teams are trained to ensure our residents — even if temporarily separated — are engaged and connected to the rest of the community.
Our settings (housekeeping and maintenance) teams will continue to perform our rigorous cleaning and disinfecting protocols in every area of the community. All of these measures are the same ones we have been following for flu-like viruses for the past 40 years.
For more information about COVID-19 prevention, visit www.cdc.gov/COVID19.